We are the #1 Hotel SaaS Platform for Guest Experience in Latam, helping you save time, optimize resources, and enhance the guest experience with AI.
Measure guest satisfaction, automate internal processes and boost your hotel’s sales.
Learn more about our services!
Automate guest surveys via email, WhatsApp, or QR codes, send real-time alerts, and use AI and semantic analysis to interpret responses, calculate NPS, and classify guests as promoters, passives, or detractors.
+ Artificial Intelligence
Consolidate all your reviews from various OTAs onto a single platform, enabling you to respond in the guest's language—with better context—in just two minutes. Measure and compare your online NPS (net promoter score) against other hotels.
+ Artificial Intelligence
Create real-time cases based on guest reviews and surveys, assign owners, set deadlines, and apply AI to detect issues and improve management.
+ Artificial Intelligence
Concierge handles your in-house guests via WhatsApp on your behalf to streamline communication between your hotel and your guests. It responds in real time and provides 24/7 service without hiring additional staff.
+ Artificial Intelligence
Monitor the quality of your service, detect dissatisfied guests and get your hotel’s Net Promoter Score (NPS).
Monitor your hotel’s reviews on major travel sites, like Booking.com, Tripadvisor and Google and compare your online reputation against your competitors.
Create a case, assign a manager and follow up on your guests’ issues in a simple and easy way.
Forget about chatbots and predefined responses. Concierge responds to in-house guests on your behalf via WhatsApp. Streamline communication between your hotel and your guests.
