The Largest Guest Experience Software for Hotels in Latin America
Measure guest satisfaction, automate internal processes and boost your hotel’s sales.
Learn more about our services!
Guest Satisfaction Surveys
In-stay and post-stay surveys (NPS), semantic analysis and benchmarking with industry data.
+ Artificial Intelligence
Online Reputation
Monitoring of OTAs and benchmarking with competitors.
+ Artificial Intelligence
Case Management
Internal communication channel and real time monitoring of your guests' problems.
+ Artificial Intelligence
Guest Satisfacction Surveys for Hotels + AI
Measure the level of satisfaction of your guests during and after their stay.
Monitor the quality of your service, detect dissatisfied guests and get your hotel’s Net Promoter Score (NPS).
- Save time by automating the process of responding to surveys with Artificial Intelligence.
- Set up your surveys wherever you want: QR, tablet, website, email, etc.
- Analyse the sentiment of your guests
Online reputation for hotels + AI
Collect all your guests' feedback in one place
Monitor your hotel’s reviews on major travel sites such as Booking.com, Tripadvisor and Google. Also, get a comparison of your online reputation with your competitors.
- Respond to your guests' reviews with Artificial Intelligence in just 2 clicks.
- Get alerts every time a guest leaves a review about your hotel.
- Get real-time reports with general information on your reputation.
Auto case management + AI
Manage your teams' tasks and guests' requests in real time.
Create a case, assign a manager and follow up on your guests’ issues in a simple and easy way.
- Optimises operational management
- Open a communication channel between areas of your hotel
- Encourage teamwork and prioritise what really matters.
freemium products
We like to deliver value before we promise it
Try our “Free” version and start enjoying the benefits of myHotel.