Follow-up guest satisfaction survey and industry data benchmarks
What is it?
Measure guest satisfaction and find out how well you measure up to your quality standards. Compare your hotel’s performance with industry top performers.
Measure your quality standards in detail including all your hotel's main services: housekeeping, reception, and more
Compare hotel metrics with unique market insights
Automate the guest satisfaction survey process
Monitor the quality of all hotel services
Save time: fully integrated with your PMS
Automatically manage guest feedback
Semantic analysis of guest comments
Benchmark your hotel against industry standards
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Offer preferential service reservations and online pre-check-in before your guests arrive at your hotel.
Identify unsatisfied guets early and solve issues before check-out
Gather guest reviews after their stay and improve your online brand.
Aggregate online reviews and monitor feedback in real-time. Compare your results with your competitors.