SATISFACTION SURVEYS DURING STAY
Turn dissatisfied guests into positive influencers of your hotel during their stay.
Measure the quality of your service at each touch point: reception, restaurant, rooms, etc.
Schedule a meeting with your account manager to find out how OnSite can help your hotel!
Get to know your guests
Gain deep insight into your guests preferences and needs to personalize their experience and build loyalty.
Identify improvement opportunities
Identify areas of opportunity in your services, facilities, and customer service to provide an exceptional experience and exceed your guests expectations.
Evaluate satisfaction in real time
Get instant feedback to immediately resolve any problems or issues, demonstrating your commitment to quality and service.
Increase brand ratings
By providing a memorable experience, your guests will become your best advocates, recommending your hotel to their friends, family, and on social media.
Perzonalized design
Create attractive surveys that fit your hotels image, including your logo, colors, and relevant questions to get the information you need
Easy automation
Schedule and send surveys automatically to your guests at the end of their stay, no need to spend extra time manually managing them
Real-time analysis
Access up-to-date guest satisfaction data through intuitive graphs and statistics, allowing you to make informed decisions
Detailed reports
Get detailed reports that help you identify trends, areas for improvement, and opportunities for growth, making it easier to make strategic decisions
+1500 hotels use myHotel in Latin America and worldwide
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Schedule a meeting with your account manager to find out how OnSite can help your hotel!
Testimonials
What our customers say
It is the fastest and most accurate way to get information about the operational status of the hotel. It is a "thermometer" of our activity.
It is the best way to measure guest satisfaction and take necessary corrective action in the required area.
The myHotel tool is indispensable in my operation.
The platform is easy to use and intuitive.
myHotel provides reliable information about our customers.
myHotel offers me quality, security and reliability.
It is a tool that helps me to improve my customer service with our guests, to know what is happening with the service that is being provided. It has helped me to save real moments.
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We accompany you in all moments
Discover the solutions we have for your hotel
It speeds up the check-in process and opens a direct communication channel with the guest.