hotel guest experience
Before, during and after the stay
The Largest Guest Experience Software in Latin America
Measure guest satisfaction, automate internal processes and boost your hotel’s sales.
Learn more about our services!
Web Check-In and additional services before arrival.
Guest satisfaction surveys
In-stay and post-stay experience (NPS) measurement, semantic analysis and benchmarking with industry data.
OTA monitoring and competitive benchmarking
Internal communication channel and real-time follow-up of your guests' issues
Web Check-In and upsell
Personalize the guest experience before arrival
Optimize the check-in process, improve the guest experience and increase your property’s revenue.
HOTEL SATISFACTION SURVEYS
Measure the level of satisfaction of your guests during and after their stay.
Monitor the quality of your service, detect dissatisfied guests and obtain your hotel’s Net Promoter Score (NPS).
ONLINE REPUTATION FOR HOTELS
Gather all your guests' feedback in one place
Monitor your hotel’s reviews on major travel sites such as Booking.com, Tripadvisor and Google. Also, get a comparison of your online reputation with that of your competitors.
CASE AND/OR INCIDENT MANAGEMENT
Manage your teams' tasks and guests' requests in real time
Create a case, assign a responsible person and follow up on your guests’ problems in an easy and simple way.
We like to deliver value before we promise it
Try our “Free” version and start enjoying the benefits of myHotel.