Manage your

hotel guest experience

Before, during and after the stay

The Largest Guest Experience Software in Latin America

Measure guest satisfaction, automate internal processes and boost your hotel’s sales.

Learn more about our services!

prestay

Pre-stay

Web Check-In and additional services before arrival.

Guest satisfaction surveys

In-stay and post-stay experience (NPS) measurement, semantic analysis and benchmarking with industry data.

reputacion-online

Online Reputation

OTA monitoring and competitive benchmarking

gestor-de-casos

Case management

Internal communication channel and real-time follow-up of your guests' issues

Web Check-In and upsell

Personalize the guest experience before arrival

Optimize the check-in process, improve the guest experience and increase your property’s revenue.

HOTEL SATISFACTION SURVEYS

Measure the level of satisfaction of your guests during and after their stay.

Monitor the quality of your service, detect dissatisfied guests and obtain your hotel’s Net Promoter Score (NPS). 

ONLINE REPUTATION FOR HOTELS

Gather all your guests' feedback in one place

Monitor your hotel’s reviews on major travel sites such as Booking.com, Tripadvisor and Google. Also, get a comparison of your online reputation with that of your competitors.

CASE AND/OR INCIDENT MANAGEMENT

Manage your teams' tasks and guests' requests in real time

Create a case, assign a responsible person and follow up on your guests’ problems in an easy and simple way.

FREEMIUM PRODUCTS

We like to deliver value before we promise it

Try our “Free” version and start enjoying the benefits of myHotel.

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