Guest Feedback Automation + Complete Management System​

myHotel will provide you a 360-degree overview of your hotel services and online reputation. A simple platform connected to Cloudbeds, the all-in-one property management solution.

About us

myHotel is a Guest Experience platform that provides tools for hotels to measure and monitor the quality of their service, and manage online reputation through technology. myHotel has been in the TravelTech industry for 8 years, consolidating its position as the leading guest experience management software with more than 1,200 chains and independent hotels in 25 countries in Latin America, Spain and the world. 

Alliance Benefits

Platform integrated to your PMS

Software fully connected to Cloudbeds

Half-price implementation

Pays only half of the costs associated with platform setup

No contract or exit clauses

myHotel has eliminated tie-up contracts and you can stay or leave whenever you want.

What tools will you have access to


Pre Stay

Web Check-In and sale of additional services prior to arrival.


Guest Satisfaction Surveys

In-stay and post-stay experience (NPS) measurement, semantic analysis and benchmarking with industry data.


Online Reputation

Monitoring of OTAs, comparison with competitors and collection of reviews on the world’s leading travel sites.


Auto Case Management

Internal communication channel and real-time monitoring of your guests’ problems.

Cloudbeds Integration

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